Privacy Policy - TRAILPACK

1. Introduction

This Privacy Policy describes how TRAILPACK ("we", "us", "our") collects, uses and protects your personal data when you use our website trailpackly.com. We respect your privacy and are committed to protecting your personal data in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

2. Data Controller

The data controller responsible for processing your data is:

TRAILPACK
469 Braydon Ave
Ottawa, ON K1G 0W6
Canada
Tel: +16135262291
E-mail: ask@trailpackly.com

3. Collection and Use of Data

3.1 Automatically Collected Data

The following data is automatically collected when you visit our website:

IP address
Date and time of access
Browser type and version
Operating system
Pages visited
Referrer website

3.2 Actively Provided Data

We also collect data that you actively provide to us:

Contact form: Name, email, message
Order: Name, address, contact details, payment information
Newsletter signup: Email address

4. Purpose of Data Processing

We process your data for the following purposes:

Providing our website and services
Processing your orders
Customer communication
Newsletter delivery (with your consent)
Improving our services
Fulfilling legal obligations

5. Cookies

We use cookies to make our website more user-friendly:

Technically necessary cookies for basic functions
Analytics cookies to improve the website
Marketing cookies (only with your consent)

You can adjust your cookie settings at any time or delete cookies in your browser.

6. Data Disclosure

Your data will only be disclosed in the following cases:

To service providers for payment processing and shipping
When legally required
To enforce our rights

7. Data Security

We implement technical and organizational security measures to protect your data from loss, manipulation and unauthorized access. Our security measures are regularly reviewed and updated to keep pace with technological advances.

8. Your Rights

You have the following rights regarding your personal data:

Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

9. Contact

For questions about the processing of your personal data, please contact us:

E-mail: ask@trailpackly.com
Phone: +16135262291
Mail: 469 Braydon Ave, Ottawa, ON K1G 0W6, Canada

10. Changes

We reserve the right to update this Privacy Policy as necessary in accordance with applicable privacy regulations. The current version can always be found on this page.