Shipping Policy

Free Shipping Within Canada

At TRAILPACK we offer free shipping for all orders within Canada. We process and ship your orders Monday to Friday.

• No minimum order
• Shipping from our warehouse in Ottawa
• Free shipping across Canada
• Delivery via Canada Post
• Delivery time 3-5 business days
• Processing within 24 hours

International Shipping

For our customers outside of Canada, we offer the following shipping options:

USA:

• Standard shipping: 5-7 business days ($15)
• Express shipping: 2-3 business days ($25)

Other Countries:

• Standard shipping: 7-14 business days ($25)
• Express shipping: 3-5 business days ($40)

Shipment Tracking

Every order is assigned a tracking number. You will receive this automatically by email as soon as your order leaves our warehouse. With the tracking number you can monitor the current status of your delivery online at any time.

Your order will be carefully packed and sealed to ensure secure transport. We use eco-friendly packaging materials that are recyclable.

Important Notes

• Orders received before 2:00 PM EST are typically shipped the same day.
• No shipping on weekends and holidays.
• You will be notified promptly by email in case of delivery delays.
• For special shipping requests, please contact our customer service.